How does booking work?
Search for a detailer, pick a service and see the real price, then book. The detailer confirms it on their end.
Do I need to create an account?
No. Just enter your email when booking so the detailer can reach you and so you can check your booking status later.
Can I message the detailer?
Yes — after booking, use "My Bookings" with the email you booked with to message them directly.
What if I need something that's not a listed service?
Use "Need a Custom Quote?" to describe what you need — the detailer will send back a real price.
What's the difference between mobile and drop-off?
Mobile means the detailer comes to you. Drop-off means you bring your vehicle to them.
How do I add my appointment to my calendar?
After booking, tap "Add to Calendar" on the confirmation screen — it works with Google, Apple, and Outlook calendars.
Can I cancel a booking?
Message your detailer through "My Bookings" to request a cancellation — they'll confirm it on their end.
How does the "Give $10, get $10" referral work?
After you book, you get a personal code (like DR-A7K2). Share it — friends get $10 off the final balance of their first detail, and once their job is completed you get $10 off your next one. Your code is shown on every booking confirmation.
Is there a DetailRadius app?
Yes — on your phone, open this site and choose "Install" when prompted (Android/Chrome), or on iPhone tap Share → "Add to Home Screen." It installs with an app icon and works full-screen. App Store and Google Play versions are on the way.
I manage a fleet or dealership — can you handle multiple vehicles?
Absolutely. We coordinate vetted detailers for dealer lots, rental fleets, and company vehicles on a recurring schedule with one invoice. See the
Fleet & Business page to request a quote.
Is it free to list my business?
Yes — no monthly fee to list on DetailRadius.
How does the platform fee work?
Customers never pay extra — the price you see is the price you pay, and tips go 100% to your detailer. Prefer cash? Book with the small card deposit, then choose to pay the balance in cash at your appointment. Detailers pay a small 5% platform fee (3% with Pro) plus standard card processing, only on jobs they actually complete.
How do I set my prices and services?
Detailer Dashboard → "My Services & Pricing" — add any service at any price you choose.
How do I set my hours and location?
Detailer Dashboard → "Edit My Business Listing" — click the map to set your location, and set your available days and hours.
Can I turn down a job?
Yes — use "Decline" on any open request in "Your Jobs."
How do I talk to a customer about their booking?
Every job in "Your Jobs" has a message thread built in — no need to leave the dashboard.
How do I upload photos of my work?
Detailer Dashboard → "My Photos" — real photos of your own work build trust and show up on the homepage.
What does DetailRadius Pro get me?
Pro ($19/mo, cancel anytime) pins you to the top of customer search with a Featured badge, gives you a personal booking link that opens your full storefront profile, and adds one-tap review-request tools. One extra job a month more than pays for it — upgrade from the "Pro" section of your dashboard.
Do my Google reviews show on my profile?
Yes — once connected, your profile automatically shows your Google rating and recent Google reviews alongside your DetailRadius reviews, so you start with the reputation you've already earned.
A customer used a referral code — what do I do?
The job card flags it. Just take $10 off the final balance when you send the payment request — the platform tracks the referrer's credit for you.
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